Incident/Accident Investigation

Incident and accident investigation is a systematic process of identifying the causes, factors, and underlying issues that contributed to an incident or accident occurring. The primary objective of conducting an investigation is to prevent similar incidents from happening in the future by implementing effective preventive measures. Here are the key steps involved in incident/accident investigation:

• Secure the Incident Scene
• Form the Investigation Team
• Conduct the Investigation
• Gather Information - Interviews, reviews, observations etc
• Document the Findings
• Analyze Data
• Identify the Root Causes
• Determine Corrective Measure
• Report and Communicate Findings
• Implement Corrective Actions
• Learn and Improve

Smart Star Consulting Methodology

SMART STAR specialist consultants offer 3rd party incident investigation services to assist organizations in conducting thorough and independent investigations. Our team of experienced consultants brings a wealth of knowledge and expertise in incident investigation methodologies, root cause analysis, and industry best practices. Here's how our services can benefit your organization:

• Impartial and Independent Approach
• Expertise in Investigation Techniques.
• Thorough Fact-Finding and Documentation
• Regulatory Compliance
• Collaborative Approach
• Actionable Recommendations
• Ongoing Support.

When assisting an organization in conducting a incident investigation, a consultant can provide valuable support and expertise in several ways:

• Independent Perspective
• Investigation Planning
• Expertise in Investigation Techniques
• Interviewing and Fact-Finding
• Data Analysis and Evidence Examination
• Regulatory Compliance
• Collaboration with Stakeholders
• Report Preparation
• Recommendations and Preventive Measures
• Continuous Improvement