Course Overview

ISO 22483:2020 Awareness Training is a specialized course designed to provide participants with an understanding of the requirements and principles outlined in the ISO 22483:2020 standard for Quality Management Systems (QMS) in Tourism & related services - Hotels. This training is suitable for individuals involved in the management, implementation, and improvement of quality processes within Tourism & related services - Hotels.

Course Prerequisite

• There are no prerequisites for this qualification.

Course Assessment

• Learners will be assessed by continuous on course monitoring by the tutor
• A certificate of successful completion shall be issued to the learners upon satisfactory completion of the course

Course Learning Outcome

• Introduction to ISO 22483:2020
• Scope and Structure of ISO 22483:2020
• Definitions of key terms used in ISO 22483:2020
• Requirements of ISO 22483:2020
• Documentation and Record Keeping
• Implementing a QMS in Tourism & related services - Hotels.
• Auditing and Certification